Term Of Use

Welcome to Menuaku. By accessing and using our website and services, you agree to comply with and be bound by these Terms of Use. Our services are available only to individuals who are 18 years or older. All orders must be placed one day in advance, and payments must be made in full at the time of order placement. We accept various payment methods as indicated on our website. We deliver to Putrajaya, Cyberjaya, Dengkil, Sepang, KLIA, and Salak Tinggi, offering free delivery for orders of RM100 or more. Delivery times are estimated and may vary due to unforeseen circumstances.

 

Orders can’t be canceled within a certain timeframe before the delivery date, and refunds will be processed based on our refund policy available on our website. Customers can earn loyalty points on purchases and through referrals, which can be redeemed for rewards as per our loyalty program terms. By using our services, you support our Food Donation & Sharing program for people in need, which we reserve the right to modify or discontinue at any time. You agree to use our website for lawful purposes only and must not engage in any activity that could harm our website or disrupt the services.

 

All content on our website, including text, images, and logos, is the property of Menuaku and is protected by intellectual property laws. Unauthorized use of any content is prohibited. We value your privacy, and you can review our Privacy Policy to understand how we collect, use, and protect your personal information. Menuaku is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid for the specific order in question.

 

We reserve the right to modify these Terms of Use at any time, with changes effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the revised terms. These Terms of Use are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

 

For any questions or concerns regarding these Terms of Use, please contact us through our website’s contact form or customer service hotline. By using Menuaku’s services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.